Refund Policy

We test every USB drive before shipping, but we're a small operation with tight margins, so we can't do refunds for change of mind.

If Something's Wrong

Got a faulty drive? We'll sort it out. Contact us within 7 days if your USB:

• Won't boot or doesn't work
• Arrived damaged
• Is the wrong item

Just email us your order number and what's wrong. We'll send a replacement or refund—your choice. We'll cover return shipping too.

What We Can't Help With

• Compatibility with your computer (check before you buy!)
• Changed your mind
• Damaged it after delivery
• Contacted us after 7 days

Not Sure Before Buying?

Just ask! We're here to help make sure you get what you need.

"This policy does not affect your rights under Australian Consumer Law."